technology in our lives

Technology sucks. Actually, technology is pretty cool when it works. I'm a geek, I work in the technology industry, and I ought to love technology. For the most part, I do. But too often, technology doesn't work. Things that are meant to simplify our lives actually make them more complicated. In the worst cases, we mortal humans are forced to change our behavior to match the expectations of computer software and machines. And in the best cases, everything works the way it should.
 

A letter to Wal-Mart or, harassing customers instead of crack dealers

We're down, you're dead or, how to lose $70 when Cingular's Web site crashes

You're late or, how Sprint PCS bills late fees for failure to pay a credit balance

We don't need no stinkin' databases or, how Northwest Airlines isn't interoperable with itself, let alone its partner airlines

It's not really a coupon or, I hate credit card solicitations

Put down the Mighty Backhoe or, amazing things that can happen at 1AM

I'll have to release you from the store or, why you can't sign a credit card slip with your legal, valid signature

You don't have an account here or, why the bank can only see accounts in Texas and Florida when you're in California

We don't take your card or, why the Interlink logo doesn't really mean Interlink



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